Frequently Asked Questions

Who is the inventor of the PicChair?

The PicChair® was invented by Beth A. Metsch, which is why the PicChair® has received a US Utility Patent.

When was your company established?

BAM Architecture and Design was established in 2002.  In 2005 the name was changed to BAM Designs, and BAM Bags by BAM Designs.  We are now BAM Designs, home of BAM Bags and the PicChair®.

Where does the name PicChair® come from?

PicChair® , a registered trademark, is a combination of the words Picture and Chair. When thinking of a name to distinguish this 3 in 1 folding chair/picture frame/ coatrack, PicChair® seemed apropos.

Where does the name BAM Designs® come from?

When Beth A Metsch first began, she named her firm BAM
Architecture and Designs.  BAM simply represents her initials.  But when she began designing products, such as the patented Zippurse®, People seemed to love
the name BAM and found it more memorable, so we shortened the name of the company from BAM Architecture & Design to BAM Designs. BAM Designs now includes Architecture, interiors and product design into one company.

Where are you headquartered?

BAM Designs is located east of the Rocky Mountains and south of Downtown Denver.

Do you support any social causes or charities?

Yes, we are very invested in the safety and protection of children from domestic violence and abuse. 
We currently donate 5% of all online sales to Zero Child Abuse.  For more information on Zero Child Abuse
please check out zerochildabuse.org

Do you have a showroom?

Currently, we do not have an official
showroom in the USA.  But it is coming soon. 

We do have a small showroom in
Medellin, Colombia. Details coming soon.

Do you have a trade program?

Yes, we do have a trade program. Click Here for more information. If you are interested in Wholesale Click Here.

Are you Committed to Sustainability?

BAM Designs is committed to environmental sustainability, both in the way we carry out our operations and in the products we offer.  Environmental sustainability means conducting business in a manner that acknowledges and takes responsibility for the direct
and indirect impact on the environment. We want to align our long-term success with the earth’s ecological well-being and create enduring benefits for our clients as well as the community in which we live and work.

Can I purchase a Gift Card?

We do not currently offer gift cards.  But if you are ordering a gift to be shipped directly, we can include a note as well as leave out the receipt.  Just contact BAM Designs by sending an email to orders@bambags.com with your name, order number, and the note that you would like written on a card to be included with the order.

How much assembly is required?

No assembly is required. Because the PicChair® is designed to fold flat and hang on the wall; therefore, it arrives in one piece, folded flat and ready to open for sitting or fold and hang. The Coatrack will be attached to the chair when it arrives. You will be required to determine where you would like to hang your PicChair® so that you can attach your coat rack to a wall at the location of your choosing.

Where are your products made?

Our wood products are
currently made in Colombia using only sustainably forested Colombian Oak in a small family run Carpinteria. The design process is primarily done in the United States, and our close collaboration with trusted manufacturing partners
in Colombia ensures seamless production. This dedication to quality and ethical sourcing is very important to BAM Designs, upholding our rigorous standards
while championing responsible production practices.

How do I place an order?

Place an order by adding your desired items to the shopping cart. 
Choose your style, color, and quantity. Proceed to the cart, where
you'll input billing and shipping details and select your preferred shipping. Complete the process by securely entering your credit card information, and you're ready
to check out. Shop with ease today!

What payment methods do you accept?

We offer versatile payment options for your convenience. We accept major credit cards – Visa,
Mastercard, AMEX, Discover – and seamless digital methods like Apple Pay, Google Pay, Paypal and Shop.

Important Pricing Notice

Prices shown are U.S. Domestic prices and apply to orders
shipped within the United States. Prices do not include sales tax or shipping and are subject to change. All pricing errors are subject to correction.

How do I care for my wood PicChair?

Oak - Heavy and exceedingly durable, this lightly colored
wood has a prominent grain pattern and dense constitution. BAM Designs is committed to Responsible Wood Sourcing. We fully support responsible forest management practices that promote sustainability, biodiversity, and long-term environmental, social, and economic benefits.

  • Avoid exposing wood to direct heat and sunlight
  • Maintain consistent humidity in the space to prevent excessive expansion and contraction of wooden pieces and joints.
  • Wipe up spills immediately with a clean, dry cloth.
  • Use coasters for drinks to prevent moisture from contacting surfaces.
  • Keep rough and sharp objects away from wood surfaces.
  • Apply protective pads to the undersides of items being displayed on wood surfaces, including those with rubber feet or bumpers.
  • Dust wood frequently with a soft, slightly damp, lint-free cloth, and then wipe dry.
  • Avoid using abrasives, harsh chemicals, and aerosol cleaners to finishes and veneers
  • Maintain consistent humidity in the space to prevent excessive expansion

How do I care for my Plastic PicChair?

Plastic is a broad term that can describe different plastic materials. The care and cleaning of these materials, despite their subtle differences in composition, follow the same general steps.

  • Dust regularly with a soft, damp cloth.
  • Keep rough and sharp objects away from plastic surfaces to avoid scratches use mild detergent and warm water. Rinse thoroughly and dry with a soft cloth.
  • Avoid abrasive solvents, scrubber sponges and kitchen cleaners.

How is my order payment processed?

When you place an order, BAM Designs contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn’t an actual charge. Some banks call authorizations “pending” or “processing” charges. For more information on specific policies
regarding authorizations, contact the issuing bank.

How can I return a product?

Is your website secure?

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL
(Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, is stored in encrypted format at all times. This website, and more important, all user information, is further protected by a multilayer firewall-based security
system.

What if my furniture arrives damaged?

Your satisfaction is very important. If your product arrives damaged, please reach out immediately to orders@thepicchair.com. Our dedicated team will address
the issue and arrange for a replacement part or entire PicChair will to be sent out, ensuring your experience with BAM Designs is the best it can be. We're here to assist you.